Refund Policy
Return Window
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received.
Refund Process
Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Non-Refundable Items
The following items cannot be returned:
- Gift cards
- Downloadable products
- Personalized or custom items
- Perishable goods
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping service.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us and send your item back.
Questions?
If you have any questions about our refund policy, please contact us at
support@worldplays.com